Llamaha Plan Room
AEC and CAD support for your apps, project files, and work devices.
Start with what's broken
What's going on?
Application crashed or won't open
AutoCAD, Revit, Civil 3D, MicroStation, ArcGIS Pro, AutoTURN — first triage and what to capture.
License or sign-in error
Autodesk, Bentley SELECT, Bluebeam, ArcGIS, Adobe Creative Cloud, Microsoft activation.
Project files won't sync
ProjectWise, ACC / BIM 360, OneDrive, SharePoint, Egnyte, Dropbox, Box — recover and resync.
Plotting, PDF, or printer issue
Plotter offline, Bluebeam batch, sheet sets, page setups, missing PDF printer.
Slow or freezing on a model
GPU drivers, large central files, worksharing, link reload, and what to check before logging a ticket.
Remote access — Citrix, Cloud PC, VPN
FortiClient, Citrix Workspace, Cloud PC sign-in, drive mappings, and printing through remote.
Hardware — computer or peripherals
Computer, monitors, 3Dconnexion, plotter hardware, dock, scanner — what to test first.
New hire, new computer, or new phone
Day-one setup, account moves, multi-factor sign-in reset, app reinstalls, and project access checks.
Pick your software
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Recently reviewed
Updated guides
Still stuck? We've got you.
Open a ticket and we'll route it to the right tech. Include the project, the file, and what you were doing — we'll take it from there.