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App Help

Fortinet

Use this for FortiClient VPN access, company VPN profiles, sign-in prompts, and everyday remote-access questions.

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Application

FortiClient VPN

Remote-access VPN app used to reach internal company resources, file shares, and private web tools when you are away from the office.

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Vendor help

Fortinet

Overview

FortiClient VPN is commonly used to reach internal company resources, shared file paths, and private work websites when you are away from the office. Start by confirming the right VPN profile, internet access, and sign-in method before assuming the app itself is broken.

In scope

  • FortiClient VPN

Start here

Helpful starting points

Shared notes

  • FortiClient access usually depends on the exact VPN profile or tunnel your company gave you.
  • If the VPN uses multi-factor sign-in, a browser sign-in, or a certificate prompt, finish that step completely before retrying the connection.
  • If the VPN connects but a specific app still fails, compare whether the problem affects every internal resource or only one app.

Access

Accounts, setup, and official tools

Account and setup pages

  • FortiClient VPN profiles or company-provided connection instructions
  • Fortinet documentation for SSL VPN and IPsec VPN connections
  • Company remote-access instructions for required tunnel names, multi-factor sign-in, or browser prompts